Terms of Use

1. Introduction

These Terms of Use (the "Terms") apply to your use of "Slimmer" (the "App") and all related services, features, and content made available through it (collectively, the "Service"), provided by Ilya Seyfouri, an individual developer based in England ("I", "me", or "my").

Slimmer is available exclusively as an iOS app through the Apple App Store.

If you have any questions about these Terms or the Service, please get in touch at: slimmerapphelp@gmail.com

2. Key Provisions Notice

Before continuing, please be aware of these important sections:

• Disclaimers of Warranties (Section 10): Important information about the nature of the Service and what I can and cannot guarantee.
• Limitation of Liability (Section 11): Outlines the limits of my liability for any damages or losses.
• Dispute Resolution (Section 18): Explains how disputes between us will be resolved under the laws of England and Wales.

By downloading, installing, or using any part of the Service, you confirm that you have read, understood, and agreed to be bound by these Terms.

3. Changes to These Terms

I may update these Terms from time to time to reflect changes to the Service, applicable laws, or how the App works. When I do, I will update the "Effective Date" at the top and may notify you through the App or by email where significant changes are made.

If you do not agree with any updated Terms, you should stop using the Service and delete your account before the updates take effect. Your continued use of the Service after changes are published constitutes your acceptance of the updated Terms.

4. Important Disclaimers

Slimmer is designed to support your fitness and body confidence journey. Please read the following disclaimers carefully.

For Informational and Wellness Purposes Only

The App and all content, plans, and recommendations within it are for general wellness and fitness purposes only. I am not a licensed medical professional, doctor, or healthcare provider, and nothing in the Service constitutes medical advice, diagnosis, or treatment.

Results May Vary

While Slimmer is designed to support your goals, individual results depend on many personal factors including your circumstances, commitment, and lifestyle. I make no guarantees about specific outcomes. Any examples, testimonials, or progress photos shown are illustrative only and should not be interpreted as a promise of similar results.

Accuracy

I do my best to keep information within the App accurate, but I cannot guarantee the completeness or reliability of all content at all times. Always verify information independently and consult a qualified professional before making health or fitness decisions.

Not a Medical Device

Slimmer is not a medical device and does not provide medical advice. Always consult a licensed healthcare professional before beginning a new fitness programme, particularly if you have a medical condition, are pregnant, or have other specific health concerns.

Seek Professional Advice

Never ignore or delay seeking professional medical advice because of something you have read or accessed through the App. If you believe you are experiencing a medical emergency, contact the emergency services immediately.

No Medical Relationship

Using Slimmer does not create a physician-patient or any other professional healthcare relationship.

Weekly Progress Photos

Slimmer includes an optional feature that allows you to take and store weekly face photos to track your transformation over time. Please note:

• Progress photos are stored securely and are linked only to your account.
• They are not used for biometric identification or facial recognition of any kind.
• They are used solely to display your personal visual progress within the App.
• Photos are processed only with your explicit consent and in accordance with the Privacy Policy.

By using the progress photo feature, you acknowledge and agree that:

• Progress photos are for personal reference only and do not constitute a medical or dermatological assessment.
• Any reliance on progress photos is at your sole discretion and risk.
• I am not responsible for any decisions, actions, or outcomes based on your progress photos.

You may withdraw consent for this feature at any time by contacting me at slimmerapphelp@gmail.com.

AI Coach

Slimmer includes an AI coaching feature powered by OpenAI technology (GPT API). The AI Coach is designed to provide general fitness guidance and motivational support. Please be aware that:

• Outputs are generated automatically and may occasionally contain inaccuracies or errors.
• The AI Coach is not a licensed medical or fitness professional and does not provide medical advice, diagnosis, or treatment.
• You should not share sensitive personal, financial, or medical information with the AI Coach.
• You agree to use the AI Coach responsibly and not to generate or share any content that is harmful, misleading, unlawful, harassing, or otherwise inappropriate.
• I am not responsible for any decisions, actions, or outcomes arising from reliance on AI-generated content. All AI outputs should be evaluated with your own critical judgement before being acted upon.
• I may use your interactions with the AI Coach to improve the functionality of the Service, in accordance with the Privacy Policy.

Your Responsibility

You acknowledge that I am not liable for any claims, losses, or damages arising directly or indirectly from your use of, or reliance on, any content or guidance provided through the Service. By choosing to use the Service, you do so voluntarily and accept full responsibility for your own health, fitness, and wellbeing decisions.

5. Registration and Eligibility

Age Restrictions

Slimmer is intended for individuals aged 16 or older. I do not knowingly allow children to register for or use the Service. If you are aware that a child is using Slimmer in breach of these Terms, please contact me at slimmerapphelp@gmail.com and I will take steps to address it.

Your Account

To access the full Service, you will need to create an account ("Account"). By doing so, you agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for all activity that takes place under your Account.

Your login credentials are for your personal use only and must be kept secure and confidential. Please do not share them with anyone else. If you suspect unauthorised access to your Account, contact me at slimmerapphelp@gmail.com immediately.

6. Subscriptions

General Information

Some features of Slimmer are only available through a paid subscription. The following plans are available:

• Monthly plan: £11.59 per month
• 6-month plan
• Annual plan

All subscriptions are purchased exclusively through the Apple App Store. Prices displayed at the time of purchase in the App Store apply.

Free Trial

I offer a 3-day free trial for new subscribers on the 12 month plan, where available. If a trial is offered, this will be clearly stated during the checkout process in the App Store. I reserve the right to restrict participation in multiple trial offers.

Subscription Terms and Renewals

Your subscription will renew automatically at the end of each billing cycle unless you cancel at least 24 hours before the renewal date.

Pricing Changes. I reserve the right to change subscription prices, to the extent permitted by applicable law. Where a price change applies to your subscription, I will give you advance notice. Updated pricing will take effect from the next billing cycle. If you do not accept the new price, you may cancel your subscription before the end of the current billing cycle.

Promotions. From time to time I may offer promotional pricing. Promotional rates apply to the initial payment only and do not affect future renewal pricing.

No Future Commitments. Your subscription purchase is not contingent on the delivery of any future features, updates, or functionality.

Billing

All payments for Slimmer are processed exclusively through the Apple App Store. By completing a purchase or activating a subscription through the App, you authorise Apple to charge the payment method associated with your Apple ID at the point of checkout or upon expiry of any applicable free trial.

I do not collect, store, or process your payment card details. All billing is managed independently by Apple in accordance with their own terms and privacy policy.

If your payment method is declined or expires, Apple may suspend your access to subscription features until valid payment details are provided.

Non-Refundable Transactions. Except where required by applicable law or as stated in these Terms, all payments are final and non-refundable.

Refunds

All refund requests for App Store purchases must be directed to Apple, as Apple manages all billing and refund decisions for App Store transactions independently. You can submit a refund request through Apple at reportaproblem.apple.com.

I am not able to process refunds for App Store purchases directly, as I do not have access to your billing or payment information.

Chargebacks and Payment Disputes

If you have a concern about a charge, I encourage you to contact me at slimmerapphelp@gmail.com before raising a dispute with Apple or your bank. I am happy to try to help resolve issues directly where I am able to.

If a chargeback or payment dispute is filed in bad faith, I reserve the right to suspend or terminate your Account. If a dispute is later resolved in my favour and you wish to continue using the Service, please contact me at slimmerapphelp@gmail.com.

Cancellation

To cancel your App Store subscription:

1. 1.Open the Settings app on your iPhone.
2. 2.Tap your name at the top.
3. 3.Tap Subscriptions.
4. 4.Select Slimmer and tap Cancel Subscription.

Ensure cancellation is completed at least 24 hours before the end of your trial or current subscription period. For further guidance, visit Apple's support page on managing subscriptions.

7. Your Use of the Service

Your Representations

By accessing or using the Service, you confirm that:

• You have the legal capacity to enter into these Terms and agree to comply with them in full.
• You are at least 16 years of age.
• All information you provide is true, accurate, and complete.
• You will not use the Service for any unlawful or unauthorised purpose.
• You will comply with the Apple App Store terms, conditions, and policies. Apple and its subsidiaries are third-party beneficiaries of these Terms to the extent necessary to protect their rights.

Permitted Use

The Service is for your personal, non-commercial use only.

Prohibited Use

You agree not to use the Service, directly or indirectly, to:

• develop or assist in the development of any competing product or service;
• damage, disable, overburden, or impair the Service or interfere with other users' access to or enjoyment of it;
• engage in any fraudulent, deceptive, or harmful activity, or upload or distribute viruses, malware, or other harmful code;
• copy, modify, translate, or create derivative works based on the Service or any part of it without prior written permission;
• reverse engineer, decompile, disassemble, or attempt to extract source code from the Service, except as expressly permitted by applicable law;
• bypass, disable, or interfere with any security features or technical protections of the Service;
• remove or alter any copyright, trademark, or proprietary notices contained within the Service;
• use the Service for any commercial or revenue-generating purpose without my express written approval;
• share, sublicense, assign, sell, rent, or transfer your access to the Service or its content to others;
• upload or share content that is unlawful, harmful, defamatory, obscene, violent, harassing, or otherwise objectionable;
• upload content that infringes the intellectual property, privacy, or other rights of any third party;
• conduct any automated text or data mining, scraping, or web crawling activities in connection with the Service.

Right to Suspend or Terminate

If you breach these Terms, I reserve the right to suspend or terminate your access to the Service immediately and without prior notice.

8. Intellectual Property and Limited Licence

Content

All text, images, graphics, designs, logos, software, and other content forming part of the Service (excluding any content you create) is proprietary to me or to third-party licensors. All rights are reserved.

Licence

Subject to your compliance with these Terms, I grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable licence to access and use the Service for your personal, non-commercial use only. No additional rights are granted, whether express or implied.

9. Your Content

Your Ownership

You retain all rights, title, and interest in any content you submit, upload, or create through the Service, including workout logs, progress photos, and any other materials you provide ("Your Content").

Licence Grant

By submitting Your Content through the Service, you grant me a non-exclusive, royalty-free licence to use, store, and display Your Content solely to operate, maintain, and improve the Service. Personal data included within Your Content is handled strictly in accordance with the Privacy Policy and your consent preferences, and is expressly excluded from any broader use.

Revocation

If you wish to revoke this licence for specific content, please contact me at slimmerapphelp@gmail.com and I will take reasonable steps to remove it, subject to any applicable technical or legal limitations.

I am not responsible for the accuracy or quality of any content you create or upload. I may remove content that violates these Terms without notice, and I am not liable for any resulting loss.

10. Warranty Disclaimer

The Service is provided on an "as is" and "as available" basis, without any representations, warranties, or guarantees of any kind, express or implied. To the fullest extent permitted by law, I disclaim all warranties, including:

• implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• warranties that the Service will be uninterrupted, error-free, secure, or available at any particular time or location;
• warranties that defects or errors will be corrected;
• warranties that the Service will be free from viruses or other harmful components;
• warranties that the results you obtain from using the Service will meet your expectations.

Your use of the Service is entirely at your own risk.

I reserve the right to modify, update, suspend, or discontinue the Service or any part of it at any time. I am not liable for any disruption or loss resulting from such changes.

Outputs from the AI Coach are used at your sole risk and should not be relied upon as a substitute for professional advice.

UK Consumer Rights

If you are a consumer based in the United Kingdom, the Service will conform to the agreed description, functionality, and performance at the time of purchase or download. I will provide necessary updates, including security updates, as required under applicable UK law. If the Service fails to conform to these Terms, you have the right to request that the issue be corrected within a reasonable time, or, if it is not corrected, to receive a price reduction or refund in accordance with your statutory rights under UK consumer protection law.

Nothing in these Terms affects your statutory rights as a UK consumer.

11. Limitation of Liability

Nothing in these Terms excludes or limits my liability for:

• death or personal injury caused by my negligence;
• fraud or fraudulent misrepresentation;
• any other liability that cannot be excluded or limited under applicable UK law, including your statutory rights as a consumer.

12. Indemnity

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Ilya Seyfouri from and against any claims, liabilities, damages, losses, costs, and reasonable legal expenses arising out of or related to:

• your use or misuse of the Service;
• your violation of these Terms or any applicable policies; or
• your violation of the rights of any third party, including intellectual property rights or privacy rights.

13. Third-Party Services

The Service integrates with and may include links to third-party services, including Firebase, RevenueCat, OpenAI, and Cloudflare Stream. These services are operated by third parties, and I do not control, endorse, or assume responsibility for their content, availability, accuracy, or data practices. Your use of any third-party service is at your own risk and is subject to that party's own terms and privacy policies.

I am not liable for any damages, losses, or issues arising from your use of or reliance on third-party services.

14. Your Privacy

Your personal data is processed in accordance with the Slimmer Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully — it explains what data I collect, how I use it, how long I keep it, and what rights you have.

Where any inconsistency arises between these Terms and the Privacy Policy, the provisions of these Terms shall take precedence.

15. Communication and Support

Support

I am happy to help with any questions or issues you have with Slimmer. You can reach me at slimmerapphelp@gmail.com. While I am not legally obligated to provide customer support, I will always do my best to respond promptly and helpfully.

Feedback

If you share feedback, suggestions, or ideas with me through the App or by email, you agree that such feedback is voluntary and non-confidential, and that I may use it to improve the Service without any obligation or compensation to you.

16. Copyright Infringement

If you believe that content within the App infringes your copyright, please contact me in writing at slimmerapphelp@gmail.com. Your notice should include:

• your contact details (name, address, and email);
• a description of the copyrighted work you believe has been infringed;
• information identifying where within the App the allegedly infringing material appears;
• a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law;
• a statement, made to the best of your knowledge, that the information provided is accurate and that you are the copyright owner or are authorised to act on their behalf; and
• your electronic or physical signature.

I will review all valid notices and take appropriate action.

17. Termination

Term

These Terms take effect from the date you first access or use the Service.

Termination by Me

I may suspend or terminate your access to the Service, or delete your Account, without prior notice if:

• you have used the Service in breach of these Terms;
• unauthorised access or suspicious activity is detected on your Account;
• I decide to withdraw the Service in whole or in part;
• I am required to do so by law or regulation; or
• you request deletion of your Account or personal data.

I reserve the right to block re-registration if your account has been suspended or terminated for breach of these Terms.

Termination by You

You may terminate these Terms at any time by deleting your Account through the in-app functionality:

If you have an active subscription, please cancel it separately through your Apple ID settings before deleting your account, as deleting your account does not automatically cancel your subscription. If you delete your account while a subscription remains active, you will retain access to subscription features until the end of the current paid period, unless you request otherwise.

Effect of Termination

Upon termination, all licences granted to you under these Terms will end immediately. Sections 8, 9, 10, 11, 12, 14, 18, and 20 will survive termination.

18. Dispute Resolution

Informal Resolution First

If you have a concern or complaint, please contact me at slimmerapphelp@gmail.com before taking any formal steps. I genuinely want to resolve issues fairly and will do my best to address your concerns promptly.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Subject to your statutory rights as a consumer, both parties submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these Terms.

Consumer Rights

If you are a consumer resident in the United Kingdom, nothing in these Terms affects your right to bring proceedings in the courts of the country in which you are resident or to rely on any mandatory consumer protection provisions available to you under applicable UK law.

19. Withdrawal and Alternative Dispute Resolution

Your Right to Withdraw

If you are a consumer based in the United Kingdom, you have a statutory right to withdraw from a contract for services within 14 days of entering into it, without giving a reason.

Exception for Digital Services

When you purchase a subscription or activate a free trial, access to the Service begins immediately. By consenting to immediate access, you acknowledge and agree that you waive your statutory right of withdrawal, as performance of the contract has begun at your express request within the withdrawal period.

Exercising Your Right

If the right of withdrawal applies to your specific circumstances, you may exercise it by sending a clear written statement of your intention to withdraw to slimmerapphelp@gmail.com before the 14-day withdrawal period expires. While not mandatory, you may use the following template:

Refunds on Withdrawal

If you validly exercise your right of withdrawal, I will deduct a proportionate amount for any portion of the service already used up to the point of notification. Any applicable refund will be processed using the same payment method as the original transaction.

Alternative Dispute Resolution

If I am unable to resolve your complaint to your satisfaction, you may seek assistance from an approved alternative dispute resolution (ADR) provider. For guidance on your options, you can contact Citizens Advice (citizensadvice.org.uk) or visit the Chartered Trading Standards Institute (CTSI) website. I am not currently a member of any specific ADR scheme, but I will always endeavour to resolve complaints fairly and directly.

20. Miscellaneous

If you have any questions about these Terms, please contact Ilya Seyfouri at slimmerapphelp@gmail.com. Website: https://slimmer.up.railway.app/